Natasha Donaghy

This article will walk you through understanding why your studio app is not appearing in the Apple App Store despite being available on other platforms (such as the Android Google Play Store).1. Ch...

What is Gamification? Gamification refers to the application of game mechanics - like points, badges and leaderboards to everyday activities, with the goal to nudge your client's behavior and incre...

When adding or editing a user you can set their permission access.  Please Note: If a user has access to all permissions you will not see the Permissions options/descriptions.  Use our guide How-t...

This article will guide you through enabling online agreement cancellation for your customers. This will allow them to login via a cancellation link (with their username and password), select an ag...

If a customer forgets their password or gets locked out of an account, knowing how to reset it allows you/them to regain access quickly without needing to rely on others. Learn how to reset a profi...

Improve reproducibility and visual clarity by screen recording your steps while using myFitApp (MFA). Share with support teams to resolve issues faster and with greater accuracy, improving your ove...

The myFitApp (MFA) utilizes PerformanceIQ (PIQ) and ClubReady to configure your sales package buildout. This article will walk you through on how to enable sales packages in myFitApp (MFA).      Pl...

Please Note: The option to give users the ability to cancel online is setup through the myFitApp Cockpit as a module. If you don’t have access to the myFitApp Cockpit or the ability to add modules...

Promoting offers on your mobile app can help generate new leads (and new revenue) with the ease of a button. Learn how you can setup (or edit) App Offer Adds. Please Note: The ability to add or edi...

When experiencing login issues the first action to take is reset your password. This guide will walk you through how to reset your member's (profile) password within the ClubReady site. Please Note...